Information Technology Hardware and Network Officer Job in Lagos at Skipper Eye-Q Hospitals Nigeria Limited

Looking for an Information Technology (IT) Hardware and Network Officer job in Lagos? Skipper Eye-Q Hospitals Nigeria Limited is inviting qualified IT professionals to apply for this full-time opportunity in Victoria Island, Lagos. If you have experience in hardware support, network administration, CCTV systems, and IT infrastructure management, this role offers an excellent opportunity to advance your career in the healthcare sector.

About Skipper Eye-Q Hospitals Nigeria Limited

Skipper Eye-Q Super Speciality Eye Hospital is an international eye care provider with over 30 hospitals in India and 5 hospitals in Nigeria. The hospital specializes in advanced eye treatments and surgeries, including cataract, retina, glaucoma, cornea, squint, presbyopia, refractive error, and other vision-related conditions. With over 10 million patients treated in the last 19 years, the hospital delivers world-class eye care comparable to standards in the United States, the United Kingdom, and India.

Job Summary

• Job Title: Information Technology (IT) Hardware and Network Officer
• Company: Skipper Eye-Q Hospitals Nigeria Limited
• Location: Victoria Island, Lagos
• Employment Type: Full-time
• Salary: ₦150,000 – ₦200,000 per month

Job Description

The successful candidate will be responsible for installing, maintaining, and supporting the hospital’s IT infrastructure, including computer hardware, networking equipment, CCTV systems, biometric devices, printers, and other IT assets. The role also focuses on maintaining reliable network performance, ensuring cybersecurity, and minimizing system downtime to support smooth hospital operations.

Key Responsibilities

Hardware Support

• Install, configure, and maintain desktops, laptops, printers, scanners, and other IT peripherals.
• Diagnose and resolve hardware faults promptly.
• Perform routine preventive maintenance on IT equipment.
• Maintain and update IT asset inventory.
• Coordinate hardware repairs and warranty claims with vendors.

Network Administration

• Install, configure, and maintain LAN, WAN, Wi-Fi, routers, switches, and firewalls.
• Monitor network performance and troubleshoot connectivity issues.
• Ensure stable internet connectivity across hospital locations.
• Configure and maintain VPN connections.
• Implement network security best practices.

Systems Support

• Provide first and second-level technical support to end users.
• Install and update operating systems and software applications.
• Create and manage user accounts and permissions.
• Support Microsoft Office 365 and email configuration.
• Escalate complex technical issues to external vendors when required.

Hospital Systems Support

• Support the Hospital Management System (HMS) and Electronic Medical Records (EMR).
• Assist with user onboarding, access management, and troubleshooting.
• Coordinate software upgrades and maintenance with vendors.
• Ensure critical hospital systems remain operational during clinic hours.

CCTV and Security Systems

• Install, maintain, and troubleshoot CCTV systems.
• Monitor recording storage and DVR/NVR functionality.
• Support biometric attendance and access control systems.

Data Backup and Security

• Perform routine data backups and restoration tests.
• Keep antivirus software updated.
• Implement cybersecurity best practices.
• Support disaster recovery planning.

IT Asset Management

• Maintain accurate inventory records.
• Track IT asset allocation and movement.
• Recommend hardware upgrades and replacements.
• Ensure secure disposal of obsolete equipment.

Documentation

• Maintain IT documentation, network diagrams, and maintenance schedules.
• Record support requests and resolutions.
• Develop user guides where necessary.

Vendor Management

• Liaise with internet service providers and hardware vendors.
• Monitor vendor performance.
• Obtain quotations and support procurement activities.

Compliance

• Ensure compliance with hospital IT policies.
• Maintain confidentiality of patient and organisational information.
• Support IT audits and regulatory compliance activities.

Requirements

Educational Qualification

• Bachelor’s Degree or Higher National Diploma (HND) in Computer Science, Information Technology, Computer Engineering, or a related discipline.

Experience

• Minimum of 2 to 4 years of experience in IT hardware and network support.
• Experience within a healthcare environment is an added advantage.
• Experience supporting multiple office locations is desirable.

Required Technical Skills

Candidates should have practical knowledge of:

• Windows Operating Systems
• Microsoft Office 365
• TCP/IP Networking
• Routers, switches, and firewalls
• Wi-Fi configuration
• Active Directory
• Network troubleshooting
• Hardware diagnostics
• Printer and scanner configuration
• CCTV and DVR/NVR systems
• Biometric attendance systems
• Backup and recovery solutions
• Antivirus and endpoint security

Preferred Professional Certifications

The following certifications will be an advantage:

• CompTIA A+
• CompTIA Network+
• Cisco Certified Network Associate (CCNA)
• Microsoft Certification
• ITIL Foundation

Core Competencies

• Excellent troubleshooting and analytical skills.
• Strong understanding of IT security principles.
• Ability to manage multiple support requests.
• Good communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work independently and within a team.
• Excellent documentation and reporting skills.
• High level of integrity and confidentiality.
• Ability to perform effectively under pressure.

Key Performance Indicators (KPIs)

Performance will be measured using:

• IT support ticket resolution within SLA.
• Network uptime of at least 99%.
• Average incident response time.
• First-time issue resolution rate.
• Preventive maintenance completion rate.
• Successful backup and recovery rate.
• User satisfaction score.
• Accuracy of IT asset inventory.
• Compliance with IT security standards.
• Reduction in recurring IT incidents.

Salary

Successful candidates will earn between ₦150,000 and ₦200,000 per month.

Application Closing Date

30th September, 2026.

How to Apply

Interested and qualified candidates should send their updated CV to: skippereyeqhospitals@gmail.com

Use the job title, Information Technology (IT) Hardware and Network Officer, as the subject of your email.

Why You Should Apply

This role is ideal for experienced IT support professionals who want to build a career in the healthcare industry. You will gain hands-on experience managing enterprise IT infrastructure, hospital information systems, network security, CCTV solutions, and critical technology that supports quality healthcare delivery.