Store Assistant / Customer Service Representative at Whip-Smart Service Providers Limited

Apply for the Store Assistant / Customer Service Representative role in Maryland, Lagos. The position offers ₦120,000 monthly and requires strong customer service, inventory, Excel, and sales support skills.

Keywords

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Job Details

• Job Title: Store Assistant / Customer Service Representative
• Company: Whip-Smart Service Providers Limited
• Location: Maryland, Lagos State
• Industry: Health & Wellness
• Employment Type: Full-time
• Working Days: Monday – Friday
• Working Hours: 8:00 AM – 5:00 PM
• Salary: ₦120,000 monthly
• Application Closing Date: Not Specified

About Whip-Smart Service Providers Limited

Whip-Smart Service Providers Limited is an HR recruiting firm that connects job seekers with employers and supports businesses with recruitment solutions.

Job Overview

Whip-Smart Service Providers Limited is recruiting a Store Assistant / Customer Service Representative to support daily store operations while providing professional assistance to customers and responding to online enquiries.

The Store Assistant / Customer Service Representative will be responsible for maintaining accurate inventory records, organizing products, processing customer orders, responding to enquiries, and supporting sales activities within a health and wellness business.

This opportunity is suitable for candidates searching for Store Assistant Jobs in Lagos, Customer Service Jobs in Lagos, Inventory Assistant Jobs in Lagos, and Retail Jobs in Lagos.

Key Responsibilities

• Attend to customers professionally and provide excellent customer service.
• Respond promptly to online enquiries, messages, and customer requests.
• Provide accurate product information and assist customers with orders.
• Follow up with existing and potential customers to support sales.
• Receive, arrange, and organize products appropriately.
• Maintain accurate inventory records and monitor stock levels.
• Conduct regular stock counts and report shortages or discrepancies.
• Record stock movements using Microsoft Excel and inventory software.
• Assist with processing and packaging customer orders.
• Ensure products are stored properly and remain well organized.
• Keep the store clean, neat, and presentable.
• Report damaged, missing, or expired products to the appropriate supervisor.
• Maintain accurate records of customer enquiries, orders, and stock movements.
• Support other store, sales, inventory, and customer service activities as assigned.

Requirements and Qualifications

• HND or BSc in any relevant field.
• Must be computer literate.
• Good knowledge of Microsoft Excel.
• Ability to use inventory software and maintain accurate stock records.
• Good communication and interpersonal skills.
• Customer-focused approach with an understanding of sales and customer service.
• Strong organizational and record-keeping abilities.
• Excellent attention to detail and accuracy.
• Ability to multitask and work effectively in a fast-paced environment.
• Reliable, hardworking, and responsible.
• Previous experience in customer service, sales, storekeeping, or inventory management is an advantage.

Key Qualities

The ideal candidate should demonstrate:

• Good communication skills.
• Strong customer-service orientation.
• Organization and attention to detail.
• Reliability and responsibility.
• Good computer skills.
• Sales and customer follow-up abilities.
• Ability to multitask.
• Teamwork and collaboration.
• Willingness to learn and develop professionally.

Salary and Benefits

• Salary: ₦120,000 per month
• Benefits: Not Specified

Application Closing Date

Not Specified

How to Apply

Interested and qualified candidates should send their CV to whipsmartrecruitment@gmail.com using “Store Assistant / Customer Service Representative – Maryland” as the subject of the email.

For further enquiries, candidates may contact the recruiter via WhatsApp on 09131150110.

Only shortlisted candidates will be contacted.