Dates and Event Limited is a leading event venue, rental, and experiences company committed to delivering exceptional events through operational excellence, quality equipment, and outstanding customer service.
The company is seeking a high-performing Sales Team Lead (Telesales and Client Acquisition) to lead its inside sales function and build a disciplined, conversion-focused telesales team.
Job Summary
The successful candidate will lead the telesales and reservations function, ensuring that enquiries are properly captured, followed up, nurtured, and converted into confirmed business opportunities.
The role covers telesales, lead management, venue reservations, CRM management, customer relationships, and revenue generation across the company’s venues, rental business, and curated events.
This position is ideal for an experienced sales professional looking for Telesales Jobs in Lagos with strong leadership and customer acquisition capabilities.
Key Responsibilities
Telesales and Revenue Generation
- Lead and supervise the Telesales and Reservations team.
- Drive the achievement of enquiry conversion and revenue targets.
- Develop telesales campaigns targeting corporate and social events.
- Drive outbound sales initiatives to generate new business.
- Reactivate dormant clients and prospects.
- Monitor individual and team productivity.
- Build and maintain a high-performance sales culture.
Lead Management
- Ensure enquiries received through phone, email, website, social media, and walk-in channels are accurately captured.
- Maintain a structured lead journey from initial enquiry to confirmed booking.
- Ensure quotations and proposals are followed up systematically.
- Monitor ageing leads and implement recovery strategies.
- Prepare weekly sales pipeline reports.
- Apply effective Client Acquisition strategies to convert prospects into paying customers.
Reservations and Booking Management
- Oversee venue reservations and booking processes.
- Ensure booking calendars are accurate and regularly updated.
- Coordinate with Venue Coordinators to prevent booking conflicts.
- Verify booking documentation and payment requirements.
- Ensure all bookings comply with company policies and procedures.
Sales Performance and Conversion
- Improve enquiry-to-booking conversion rates.
- Monitor quotation turnaround time.
- Develop effective telesales scripts and sales best practices.
- Analyse lost business and identify reasons for non-conversion.
- Recommend initiatives to improve sales effectiveness and revenue generation.
CRM and Reporting
- Maintain accurate and up-to-date CRM records.
- Track customer interactions, enquiries, and follow-ups.
- Segment customer databases for targeted sales and marketing campaigns.
- Monitor enquiry volumes, booking trends, and conversion rates.
- Prepare sales forecasts and performance reports.
- Use CRM Sales tools to improve lead tracking, customer engagement, and sales conversion.
Team Leadership and Coaching
- Train, coach, and develop Telesales Officers.
- Conduct regular coaching sessions and performance reviews.
- Set individual sales targets and monitor achievement.
- Build a motivated, disciplined, and customer-focused team.
- Identify performance gaps and implement appropriate improvement plans.
- Support team members in achieving their sales and Sales Team Lead Jobs performance objectives.
Requirements and Qualifications
- Bachelor’s Degree in Business Administration, Marketing, Hospitality Management, or a related discipline.
- 2–3 years of experience in telesales or call centre operations is mandatory.
- At least 1 year of experience in a supervisory or team lead role.
- Strong ability to train, coach, and develop team members.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication, negotiation, and closing skills.
- Strong leadership and people management abilities.
- Ability to work effectively in a fast-paced, target-driven environment.
- Proficiency in CRM tools and Microsoft Office.
- Must reside in Ikeja or nearby areas, as proximity is key.
- Experience in events, hospitality, hotels, airlines, real estate, or other service industries is an advantage.
Ideal Candidate
The ideal Sales Team Lead (Telesales and Client Acquisition) candidate should be target-driven, organised, customer-focused, and confident in leading a telesales team. The candidate should also demonstrate strong communication, negotiation, coaching, lead management, and Client Acquisition Jobs in Nigeria capabilities.
Salary
₦150,000–₦180,000 per month.
Application Closing Date
12th October, 2026.
How to Apply
Interested and qualified candidates should send their CV to recruitment@thegrandeureventsng.com using “Sales Team Lead” as the subject of the email.
