Front Desk Officer at Lash Fairy, a luxury eyelash extension and beauty studio in Central Area, Abuja, is an excellent opportunity for a customer-focused professional with strong communication and organizational skills.
Job Details
- Job Title: Front Desk Officer
- Location: Naza Pharmacy, Central Area, Abuja (FCT)
- Employment Type: Full-time
- Working Days: Monday – Saturday
- Day Off: Sunday
- Industry: Beauty & Personal Care
- Application Closing Date: 31st August, 2026
Job Description
The Front Desk Officer will serve as the first point of contact for clients, ensuring they receive a warm, professional, and seamless experience from booking through their visit.
The successful candidate will manage appointments, customer inquiries, payments, client records, and reception activities while supporting the smooth day-to-day operations of the beauty studio.
Key Responsibilities
- Welcome and assist clients in a friendly and professional manner.
- Manage phone calls, WhatsApp messages, Instagram inquiries, and other customer communications.
- Schedule, confirm, and manage client appointments.
- Process payments, verify payment alerts, issue receipts, and maintain accurate payment records.
- Maintain updated client records and the studio’s booking system.
- Follow up with clients regarding appointments and aftercare.
- Handle customer complaints professionally and escalate issues when necessary.
- Keep the reception area clean, organized, and welcoming.
- Monitor supplies and provide administrative support to the studio team.
- Contribute to a positive customer experience and efficient daily operations.
Requirements
- OND, HND, or Bachelor’s Degree.
- At least 1 year of experience in customer service, front desk, reception, or a related role.
- Beauty industry experience is an added advantage.
- Proficiency in WhatsApp, Microsoft Office, and Google Sheets.
- Excellent communication and organizational skills.
- Friendly, presentable, reliable, and customer-oriented.
- Passion for beauty and exceptional customer service.
- Applicants should preferably live close to Naza Pharmacy, Central Area, Abuja.
What We Offer
- Competitive salary
- Performance incentives
- Career growth opportunities
- Training and development
- Supportive work environment
How to Apply
Interested and qualified candidates should send their CV/Resume, recent passport photograph, and a brief cover letter explaining why they are suitable for the role to meelylash@gmail.com using “Front Desk Officer” as the email subject.
For enquiries, call or WhatsApp 09029693085 or 08143118489, or visit Lash Fairy at Naza Pharmacy, Central Area, Abuja.
Only shortlisted candidates will be contacted.
