Are you an experienced sales professional looking for a leadership opportunity in Rivers State? Pack N Pay is recruiting a Sales Manager to lead its B2C sales operations and drive business growth across multiple regions in Nigeria. This full-time position is ideal for candidates with proven experience in sales leadership, business development, and community-driven market expansion.
About Pack N Pay
Pack N Pay is a product of CIC Integrated Services Limited. Originally established to serve offshore catering companies, the business expanded into retail and wholesale by leveraging technology to simplify how customers purchase everyday products. Since launching operations in 2021, Pack N Pay has continued to grow its presence through innovative e-commerce and flexible consumer financing solutions.
Job Summary
Job Title: Sales Manager
Company: Pack N Pay
Location: Port Harcourt, Rivers State
Employment Type: Full-time
Reports To: Head of Business (B2C)
About the Role
The Sales Manager will lead and expand Pack N Pay’s B2C sales operations across Lagos, Abuja, Port Harcourt, and future locations. The successful candidate will develop sales strategies that increase customer acquisition, expand market reach, and drive adoption of the company’s Pay Small Small (Osusu) financing solution.
This position requires a strategic leader who can build high-performing sales teams while maintaining an active presence in the field.
Key Responsibilities
Sales Strategy and Business Growth
- Develop and execute sales strategies aligned with business growth objectives.
- Drive customer acquisition, revenue growth, and market expansion.
- Identify new customer segments and business opportunities.
- Develop territory and cluster-based sales plans.
- Establish sales processes and performance frameworks across regions.
Team Leadership
- Lead, coach, mentor, and supervise Sales Supervisors and Sales Agents.
- Build a high-performance sales culture focused on accountability.
- Set sales targets and monitor team performance.
- Conduct performance reviews and field coaching sessions.
- Support recruitment, onboarding, and training of new sales staff.
Market Expansion
- Lead grassroots and community-based sales campaigns.
- Build partnerships that support customer acquisition.
- Monitor market trends and competitor activities.
- Expand the company’s presence in existing and emerging markets.
- Directly oversee sales activities within the Port Harcourt region.
Consumer Finance Sales
- Promote the company’s Pay Small Small (Osusu) solution.
- Develop installment-based sales strategies.
- Work closely with Operations and Customer Experience teams to improve customer onboarding.
- Monitor repayment performance and portfolio quality.
- Ensure sustainable sales growth while maintaining healthy customer repayment behavior.
Performance Reporting
- Monitor sales KPIs across all regions.
- Track customer acquisition, conversion rates, revenue, and productivity.
- Analyze sales performance and market trends.
- Prepare weekly, monthly, and quarterly sales reports.
- Present business updates and recommendations to management.
Stakeholder Collaboration
- Work closely with Finance, Operations, Marketing, Customer Experience, and Inventory teams.
- Ensure sales initiatives align with operational capacity.
- Support promotional campaigns and marketing activities.
Key Performance Indicators (KPIs)
The successful candidate will be evaluated based on:
- Revenue growth
- Sales target achievement
- Customer acquisition
- Active customer growth
- Team productivity
- Market expansion
- Conversion rates
- Customer retention
- Installment sales growth
- Collection efficiency
- Portfolio quality
- Overall sales team performance
Requirements
Applicants should possess:
- Bachelor’s Degree in Business Administration, Marketing, Economics, or a related discipline.
- An MBA or relevant professional certification will be an added advantage.
- 5 to 7 years of experience in B2C sales, FMCG, retail, consumer finance, fintech, microfinance, or related industries.
- At least 3 years of experience managing B2C sales teams across multiple locations.
- Proven record of consistently achieving sales targets.
- Strong experience in community-based and grassroots sales.
- Experience with installment sales, consumer finance, hire purchase, or microfinance is highly desirable.
- Strong leadership and people management skills.
- Excellent communication, negotiation, and stakeholder management abilities.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office and CRM software.
- Willingness to travel regularly across assigned regions.
Ideal Candidate
Pack N Pay is looking for someone who:
- Is a strategic sales leader with excellent execution skills.
- Understands grassroots and community-focused selling.
- Leads by example through active field engagement.
- Can build scalable sales systems and processes.
- Understands both sales growth and customer repayment performance.
- Can motivate teams to consistently achieve business objectives.
Compensation
The company offers a competitive salary that is negotiable based on experience, along with attractive performance-based incentives.
How to Apply
Interested and qualified candidates should send their CV to: packnpayhr@gmail.com
Use “Sales Manager – Port Harcourt” as the subject of your email.
Application Deadline
Not Specified
