Applications are now open for several graduate-level job opportunities at ICS Outsourcing Limited, one of Nigeria’s leading providers of business support and outsourcing solutions. With more than two decades of industry experience, the company supports organizations across various sectors by delivering efficient operational and workforce solutions.
Qualified candidates are encouraged to review the available roles, requirements, and application instructions below.
1. Customer Service Representative Graduate Job Opportunities at ICS Outsourcing Limited
Job Type: Full Time
Qualification: BSc / HND / BA
Category: Graduate Job | Oil & Gas
Location: Lagos, Nigeria
Salary: ₦200,000 – ₦300,000 monthly
Job Overview
A client in the FMCG sector is looking for a proactive and customer-oriented Customer Service Representative to handle customer inquiries and ensure a smooth service experience. The role involves communicating with distributors, retailers, and end customers while resolving product and order-related concerns efficiently.
Key Responsibilities
- Respond to customer inquiries and complaints through phone, email, and other communication channels
- Provide accurate information about products, pricing, availability, and ordering procedures
- Investigate and resolve issues related to product quality, deliveries, and orders
- Escalate complex concerns to appropriate departments while monitoring resolution progress
- Assist customers with order placement, tracking, and delivery updates
- Maintain accurate records of customer interactions using CRM tools
- Work closely with sales, logistics, and warehouse teams to ensure smooth order fulfillment
- Collect customer feedback and report recurring issues to management
- Maintain a high level of customer satisfaction and service quality
Requirements
Experience
- Minimum of 2 years experience in a customer service role, preferably within the FMCG industry
Education
- Bachelor’s degree in Business Administration, Marketing, or a related discipline
Skills
- Strong written and verbal communication skills
- Familiarity with CRM systems and Microsoft Office tools
- Excellent problem-solving and complaint-handling ability
- Customer-focused mindset with patience and empathy
2. Accountant Graduate Job Opportunities at ICS Outsourcing Limited
Job Type: Full Time
Qualification: BSc / HND / BA
Category: Graduate Job
Location: Lagos, Nigeria
Salary: ₦200,000 – ₦300,000 monthly
Job Overview
A reputable organization in the feminine care products sector is seeking an experienced Accountant to manage financial operations, ensure compliance with financial regulations, and support financial planning processes.
Key Responsibilities
- Maintain accurate financial records and accounting documentation
- Manage invoicing, payments, receipts, and account reconciliation
- Prepare monthly, quarterly, and annual financial reports
- Ensure compliance with tax regulations and statutory requirements
- Assist with budgeting, forecasting, and financial planning activities
- Liaise with auditors, tax consultants, and regulatory agencies when required
- Maintain proper documentation for financial audits
Requirements
- Minimum of HND or BSc in Accounting, Finance, or a related field
- 3–5 years of relevant accounting experience
- Previous experience in an audit firm is required
- Strong analytical and numerical skills
- Proficiency in accounting software and Microsoft Excel
- High level of accuracy and attention to detail
- Understanding of financial reporting standards
- Knowledge of Nigerian tax regulations is an added advantage
3. Store Keeper Graduate Job Opportunities at ICS Outsourcing Limited
Job Type: Full Time
Qualification: OND / SSCE
Category: Graduate Job
Location: Lagos, Nigeria
Salary: ₦150,000 – ₦200,000 monthly
Job Overview
A company in the FMCG sector is looking for a dependable Store Keeper to oversee inventory operations, ensure proper storage of goods, and support efficient warehouse management.
Key Responsibilities
- Receive, inspect, store, and distribute products according to company procedures
- Maintain accurate inventory records and monitor stock levels
- Ensure products are stored safely to maintain quality standards
- Conduct routine stock counts and report discrepancies
- Coordinate with logistics, production, and sales teams
- Maintain cleanliness and safety within the storage area
Requirements
- Minimum qualification of OND or SSCE
- 1–3 years experience in storekeeping or warehouse operations
- Basic knowledge of inventory management and record keeping
- Strong attention to detail and organizational ability
- Ability to work independently when required
- Physical fitness to handle stock and warehouse materials
How to Apply
Interested and qualified candidates should send their CV to:
Use the job title of the position you are applying for as the subject of the email.
Application Deadline: March 13, 2026
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