Domeo Resources International (DRI), a leading HR and Management Consultancy firm, is recruiting qualified candidates for the position of CCTV / Control Room Operator. This is an excellent opportunity for experienced security professionals to join a luxury hospitality environment and contribute to the safety, security, and smooth operation of hotel facilities.
Job Details
Job Title: CCTV / Control Room Operator
Location: Aba, Abia State
Employment Type: Full-time
Job Summary
The CCTV / Control Room Operator will monitor and manage the hotel’s CCTV surveillance systems and other electronic security systems to ensure the safety of guests, employees, visitors, contractors, and company assets. The successful candidate will detect suspicious activities, support emergency responses, preserve surveillance evidence, and maintain strict confidentiality while ensuring compliance with hotel security policies.
Key Responsibilities
As a CCTV / Control Room Operator, you will:
CCTV Monitoring and Surveillance
- Monitor CCTV cameras covering guest areas, entrances, exits, parking areas, public spaces, offices, corridors, elevators, staircases, and restricted locations.
- Detect and report suspicious activities, unauthorized access, theft, vandalism, safety hazards, and security breaches.
- Maintain continuous surveillance throughout assigned shifts.
- Escalate security concerns promptly to the appropriate security personnel.
Security Operations Support
- Provide real-time surveillance information to the security team.
- Guide patrol officers to incident locations using CCTV footage.
- Monitor access control points and security checkpoints.
- Support VIP movements through discreet surveillance.
- Monitor compliance with hotel security procedures.
Incident Detection and Emergency Response
- Detect and report fire alarms, medical emergencies, disturbances, theft, and unauthorized access.
- Coordinate with security personnel during emergency situations.
- Preserve video evidence related to incidents.
CCTV Recording and Evidence Management
- Ensure CCTV recordings are properly captured and securely stored.
- Retrieve and archive surveillance footage required for investigations.
- Maintain accurate evidence handling records.
- Protect CCTV data from unauthorized access.
Access Control and Security Systems
- Monitor electronic access control systems.
- Observe staff entrances, restricted areas, loading bays, and service corridors.
- Report unauthorized access attempts immediately.
- Operate CCTV software, alarm systems, digital recording equipment, and other electronic security systems.
- Report equipment faults and coordinate maintenance with relevant departments.
Reporting and Investigation Support
- Maintain surveillance logs and prepare detailed incident reports.
- Assist in investigations involving theft, fraud, accidents, misconduct, and security breaches.
- Ensure proper chain of custody for video evidence.
Health, Safety, and Compliance
- Monitor compliance with health and safety procedures.
- Report hazardous conditions and unsafe practices.
- Support emergency evacuation monitoring.
- Maintain strict confidentiality and comply with data protection policies.
- Participate in security training and recommend improvements to surveillance operations.
Requirements
To qualify for this CCTV / Control Room Operator position, applicants should possess:
- National Diploma (ND) or Higher National Diploma (HND) in Security Management, Computer Science, Information Technology, Criminology, Public Administration, or a related discipline.
- SSCE holders with relevant CCTV experience may also be considered.
- 2–3 years of experience operating CCTV systems in a hotel, corporate organization, security company, shopping mall, airport, or similar environment.
- Experience in a luxury hotel or internationally branded hospitality establishment is an added advantage.
Preferred Certifications
- CCTV Operations Certification.
- Security Operations Certification.
- First Aid Certification.
- Fire Safety Certification.
- Occupational Health and Safety Training.
- Basic Computer Systems Training.
Required Skills
Successful candidates should demonstrate:
- CCTV monitoring and surveillance expertise.
- Knowledge of Video Management Systems (VMS).
- Electronic security systems operation.
- Incident detection and reporting.
- Strong observation and attention to detail.
- Excellent report writing and communication skills.
- Computer literacy.
- Emergency response coordination.
- Problem-solving ability.
- Integrity, confidentiality, and professionalism.
- Teamwork and time management.
- Strong situational awareness.
Why Apply?
This CCTV / Control Room Operator role offers the opportunity to work in a professional hospitality environment where you can enhance your security operations expertise while contributing to the protection of guests, employees, and company assets.
Application Closing Date
30th August, 2026
How to Apply
Interested and qualified candidates should send their CV to recruitment@domeoresources.org using “CCTV/Control Room Operator (Abia)” as the subject of the email.
Note: Only shortlisted candidates will be contacted.
