IT / Facility Support Officer Job in Lagos at Sigma Consulting Group | Apply Now

Looking for an IT Support job in Lagos? Sigma Consulting Group is recruiting a qualified IT / Facility Support Officer to join a leading healthcare and oncology organization in Lekki, Lagos. This full-time opportunity is ideal for candidates with 2 to 3 years of experience in IT support, facility management, and technical troubleshooting.

About the Company

Sigma Consulting Group is recruiting on behalf of a healthcare and oncology organization seeking a proactive and technically skilled IT / Facility Support Officer. The successful candidate will provide first-line IT support while ensuring the efficient operation and maintenance of office facilities.

Job Summary

• Job Title: IT / Facility Support Officer
• Company: Sigma Consulting Group
• Industry: Healthcare / Oncology
• Location: Lekki, Lagos
• Employment Type: Full-time
• Experience Required: 2 to 3 years
• Salary: ₦250,000 – ₦300,000 Net per month
• Reports To: Head of IT / Operations Manager

Job Responsibilities

IT Support

• Provide first-level technical support for hardware, software, printers, and network-related issues.
• Install, configure, and maintain desktops, laptops, mobile devices, and peripheral equipment.
• Manage user accounts, email setup, and access permissions.
• Monitor and maintain network connectivity, internet services, and Wi-Fi infrastructure.
• Perform routine system updates, backups, antivirus management, and preventive maintenance.
• Maintain accurate IT asset inventory and documentation.
• Escalate complex technical issues to external vendors or senior IT personnel when necessary.

Facility Management

• Coordinate routine maintenance of office and healthcare facilities.
• Monitor electrical, plumbing, air conditioning, and other building systems.
• Liaise with vendors and contractors for repairs and preventive maintenance.
• Ensure office equipment and facilities remain fully operational.
• Monitor workplace cleanliness, safety, and general upkeep.

Health, Safety and Compliance

• Support compliance with workplace health and safety standards.
• Conduct routine facility inspections and report maintenance issues.
• Assist in implementing workplace safety procedures and emergency response plans.
• Maintain proper documentation of maintenance schedules and vendor activities.

Administrative Duties

• Maintain records of IT assets, maintenance activities, and service requests.
• Prepare periodic reports on IT support performance and facility maintenance.
• Support office setup, relocations, and infrastructure improvement projects.
• Perform other duties assigned by management.

Requirements

Applicants should possess:

• Bachelor’s Degree or HND in Computer Science, Information Technology, Computer Engineering, Facilities Management, or a related discipline.
• Professional certifications such as CompTIA A+, Network+, ITIL, CCNA, or related certifications will be an added advantage.

Experience

• Minimum of 2 to 3 years of experience in IT Support, Facilities Management, or a similar role.
• Experience in a healthcare or corporate environment is an added advantage.
• Practical experience supporting Windows operating systems, networking, and office infrastructure.

Required Skills

• IT troubleshooting and technical support
• Basic networking and systems administration
• Hardware and software installation
• Facility maintenance coordination
• Vendor and contractor management
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Analytical and problem-solving abilities
• Ability to work independently and manage priorities
• Proficiency in Microsoft Office Suite

Key Performance Indicators (KPIs)

• IT system uptime and response time
• Resolution time for IT support requests
• Facility maintenance completion rate
• Availability of office equipment and infrastructure
• User satisfaction with IT support services
• Compliance with maintenance schedules and safety standards
• Accuracy of IT asset and maintenance records

How to Apply

Interested and qualified candidates should send their updated CV to: hiring@mysigma.io

Use the subject line:

IT / Facility Support Officer – Lekki

Only shortlisted candidates will be contacted.

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