Customer Service Representative Job in Lekki at Logisoft Solutions 2026
Logisoft Solutions is hiring for the position of Customer Service Representative job in Lekki, offering an opportunity for individuals who are passionate about delivering excellent customer experience in a fast-paced work environment.
Logisoft Solutions is a remote HR management service focused on building inclusive and engaging workplaces. The company values collaboration, respect, and empowerment, making this role suitable for candidates seeking entry level customer service jobs Lagos with growth potential.
The role is based in Lekki, Lagos, and is a full-time position. Preference will be given to candidates living around Admiralty Road, Lekki Phase 1, or nearby areas.
Job Overview
The Customer Service Representative will handle customer inquiries, resolve complaints, and ensure smooth communication across multiple channels. This includes phone, email, social media, and live chat interactions.
This role is ideal for candidates looking for CSR roles in Lekki Phase 1 and practical experience in customer engagement and support operations.
Key Responsibilities
The successful candidate will respond promptly to customer inquiries and provide accurate information about products, services, pricing, and policies. Handling complaints professionally and ensuring timely resolution is a key part of the role.
You will process orders, applications, and customer requests while maintaining accurate records within the system. Following up with customers to ensure satisfaction and resolving outstanding issues is also required.
The role involves escalating complex issues to the appropriate departments and identifying opportunities to upsell or cross-sell services where appropriate. Meeting performance targets such as response time, resolution time, and customer satisfaction ratings is essential.
This position is well suited for individuals interested in customer support openings Lagos and hands-on customer service experience.
Requirements
Applicants should have a minimum of OND, HND, or a Bachelor’s degree in a relevant field. Candidates with one to two years of experience in customer service or call centre jobs Nigeria will have an advantage.
Strong communication skills, both written and verbal, are required. Candidates must also demonstrate problem-solving ability, emotional intelligence, and the ability to multitask effectively.
Proficiency in Microsoft Office and familiarity with CRM systems are important for success in this role. A positive attitude, teamwork, and adaptability are key qualities expected from applicants.
Additional Information
The salary for this role is ₦100,000 monthly. Candidates must be available to work on weekends and should reside within Lekki or nearby locations for ease of commute.
Application Details
Interested and qualified candidates should send their CV to cv.brainyhr@gmail.com using the job title as the subject of the email.
For enquiries, contact via WhatsApp: 09031641216
Application Deadline: May 6, 2026
